IT Help & Support Site

Boston College IT Support

Setting up eduroam on Windows

How to set up eduroam on Windows

There are two methods to connecting to eduroam on windows.

Method 1:

Click on the Wi-Fi button on the windows toolbar. This is usually located on the bottom right of the screen. You will see a list of networks. All you need to do is click on "Eduroam" and then input in your details following the example below:

  • 123456@student.boston.ac.uk
  • Password123

If this does not work, then please try Method 2 below:


Method 2:

Step 1

Please click on the link below to open up the eduroam setup page:
https://www.geteduroam.app/

Once on the website and then click on the windows button

Eduroam Step 1. Click on the user group that relates to you.

Step 2

Once downloaded, click on open file to open the installer.

Eduroam Step 2. Open the downloaded file.

Step 3

When the downloaded file opens, click on connect to eduroam.

Eduroam Step 3. Click on Connect to Eduroam

Step 4

On the next page, type "Boston College" into the search bar up top. Once you have, click on Boston College [UK] (Make sure you click on UK and not US!) and then click on next.

Eduroam Step 4. Search for Boston College UK, click on it and then click next.

Step 5

Click on the profile that is most relevant to you. For example, if you are a member of staff at Boston College, then click on the Staff Group. If you are a student at Boston College, click on Learners. Once you have selected the revelent profile, click on Next.

Eduroam Step 5. Click on the user group that relates to you.

Step 6

Once you reach the login page, please login using your college Credentials. This will be your College Email & Password. Do not type in the "@boston.ac.uk" part as the installer fills that in for you.

Eduroam Step 6. Sign into Eduroam using your college login.

Once the setup has completed, Try connecting to the Eduroam network.

Final Step:

As a final step, all learners & staff should install our inspection certificate. This will allow secure sites to work as intended.
Once downloaded, please follow the steps below for your device:

Internet Explorer
https://support.microsoft.com/en-gb/hub/4230784/internet-explorer-help

Chrome (Windows), Chromebook, ChromeOS
https://support.google.com/chromebook/answer/1282338?hl=en-GB

Firefox (Windows)
https://wiki.mozilla.org/PSM:Changing_Trust_Settings

Safari (OS X)
https://support.apple.com/en-gb/guide/keychain-access/add-certificates-to-a-keychain-kyca2431/10.0/mac/10.13

iPad, iPhone, iPod, iOS (Safari)
https://support.apple.com/en-gb/HT204477

Android (Chrome)
https://support.google.com/nexus/answer/2844832?hl=en-GB

Contact us

If you need assistance with setting up eduroam, please contact the IT Helpdesk who will be able to help. The IT Helpdesk can be found in the main Boston campus in Rochford Room 39.

You can also contact us directly through email: ithelpdesk@boston.ac.uk Or by phone: 01205 313235