IT Help & Support Site

Boston College IT Support

Setting up eduroam on iOS

Setting up Eduroam on iOS Phones:

This method is for mobile phones!

This method requires you to install the GetEduroam Tool. To do this, please click on the link below and then follow the instructions below.

https://www.geteduroam.app/

Step 1

Click on the App Store Button. This will open the App Store as well as the geteduroam app. Click on Download and install it to your phone.

Eduroam Step 1. Click on the App Store Button.


Step 2

Once installed run through the onscreen prompts as shown below:

Click on configure.
Step 1

Click on configure on the bottom.

Search for Boston College [UK]
Step 2

Click on the "Select an Institution" Box in the middle.


Click on which option applies to you.
Step 3

Search for "Boston College" and select "Boston College [UK]". Please make sure that you select the UK Boston College and not the US one.

Sign in using your login details.
Step 4

Sign in using your college information. This will be your college Email & Password.


Success!
Step 5

Success! You will now be able to connect to the Eduroam network. Open your Wi-Fi Settings and try connecting.

Setting up Eduroam on other iOS Devices:

This method is not for mobile phones!

This method requires you to install the Eduroam CAT Setup tool. To do this, please click on the link below and then follow the instructions below.

Eduroam CAT Setup Tool.

Step 1

Once on the eduroam website, you need to click on the catagory that is relevent to you. For example if you are a student then click on student.

Eduroam Step 1. Click on the user group that relates to you.

Step 2

Next, you need to click on the download button and it will download the Eduroam configuration file to your computer. If the website is showing the wrong device, simply click on "Choose another installer to donwload" and then pick the correct device

Step 3

For best results, please use the built-in browser (Safari) to open the configuration file. The profile will install itself after you click (or tap) the button. You will be asked for confirmation/input at several points:

  • to install the profile
  • to accept the server certificate authority
  • to enter the username and password you have been given by your organisation
Please make sure that you are typing your whole college email to login. For example, "Example@boston.ac.uk" or "example@student.boston.ac.uk".

Final Step:

As a final step, all learners & staff should install our inspection certificate. This will allow secure sites to work as intended.
Once downloaded, please follow the steps below for your device:

Internet Explorer
https://support.microsoft.com/en-gb/hub/4230784/internet-explorer-help

Chrome (Windows), Chromebook, ChromeOS
https://support.google.com/chromebook/answer/1282338?hl=en-GB

Firefox (Windows)
https://wiki.mozilla.org/PSM:Changing_Trust_Settings

Safari (OS X)
https://support.apple.com/en-gb/guide/keychain-access/add-certificates-to-a-keychain-kyca2431/10.0/mac/10.13

iPad, iPhone, iPod, iOS (Safari)
https://support.apple.com/en-gb/HT204477

Android (Chrome)
https://support.google.com/nexus/answer/2844832?hl=en-GB

Contact us

If you need assistance with setting up eduroam, please contact the IT Helpdesk who will be able to help. The IT Helpdesk can be found in the main Boston campus in Rochford Room 39.

You can also contact us directly through email: ithelpdesk@boston.ac.uk Or by phone: 01205 313235